No, it is not possible to request a refund for personal, ethical and/or religious reasons.
Due to an IT malfunction, I was charged a different rate than the one I was entitled to. Can I ask for a refund?
Yes, by accessing your personal Student Desk area “Canteen Refund Request” you will be able to submit the refund request. In this case you will be refunded the amount resulting…
By when do I have to request a refund?
The refund request cannot be accepted if sent after 31 December of the year to which the withholding refers.
I loaded my wallet by mistake, can I ask for a refund?
The credit in the wallet can be used at the Nord Piovego canteen, at the Agripolis canteen, and at the hospital canteen in Padova and Treviso, after booking the meal…
Which academic year should I select when I proceed with the canteen reimbursement request?
To identify the correct AY you must consider the academic year of the scholarship to which the withholding refers, taking into account that this withholding entitles you to free service…
How do I request a refund?
You can request a refund from your personal area in the Student Desk. You need to select the application “canteen reimbursement request” to create the request.
How is the refund amount calculated?
The refund amount of the withholding is calculated in part in relation to the period of non-use of the catering service. The period of non-use of the service is calculated…
What are the reasons for being able to access the “canteen reimbursement” procedure?
The main requirement to be able to access the “canteen reimbursement” procedure is to have won the regional scholarship on which the canteen service deduction has been applied. At this…