Those eligible for the grant who are not beneficiaries are entitled to a reduction in the price of the bed. For details of the rates, please refer to the specific…
I received the scholarship and they deducted some money for accommodation, do I still have to pay?
The scholarship is usually paid in cash and services. If you are assigned an ESU place, the accommodation service fee is paid to ESU to partially cover the cost of…
What is the deposit for?
The payment of the deposit is aimed at accepting the accommodation and booking it. Once checked in, the deposit is transformed into a security deposit, to guarantee the correct use…
How do I pay the tuition and deposit?
Payments must be made online at your Student Desk via the MyPay service, a certified online payment system; if you wish to pay in cash, you can print the payment…
When can I enter the room?
From the first day of assignment, specified in the bed offer communication, by presenting yourself at the residence’s concierge at the communicated times, equipped with a valid identity document.
Who should I contact in case of problems?
If you have any type of problem regarding accommodation, get in touch with the Residence Manager: if absent, with the concierge service employee or open a ticket on your Student…
What does the ESU guarantee with the assignment of a bed?
With the assignment of a bed, the conventional furnishings of the room are guaranteed, excluding the bedroom linen (sheets, pillowcases, towels and pillows) which the assignee must provide (see General…
Can I change rooms after accepting it?
Acceptance of the bed space does not include transfer to another site/room. Only in the event of ascertained incompatibility between guests of the same housing unit, or for organizational reasons,…
Can I see the room before applying or before entering it?
On the ESU website, under “residences”, photos and information on the characteristics of the beds in the various university residences are available. In any case, it is possible to visit…
What are the ESU residences like?
The residences can be divided into two groups, those structured as a “student house” and those as an “apartment”. The former have single and double rooms and communal kitchens. The…