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HOW TO ACCESS ESU ACCOMMODATION

HOW TO ACCESS ESU ACCOMMODATION

Due to the limited number of places available in the students' halls of residence, only non-European  students who need a study visa to enter and stay in Italy can apply for accommodation.

These students will be invited by email to fill in an Accommodation form, in order to request a place. The rooms will be assigned based on the chronological order of the requests. We cannot guarantee that all non-European students will be assigned a room. In case a few places are still available after the first round of room allocations, European students will be invited via email to apply for a place in the dorms.

Neither the SASSA Service nor the Mobility Unit will be able to reply to any requests of availability of accommodation from students who haven’t been personally invited to apply for it by email.

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To fill out the form there are 2 steps:

- Registration (create new user)

- Fill out the SASSA Accommodation form - Housing request for incoming students invited by the Mobility Unit
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Registration (create new user)

1.Prepare a scan of a valid identity document  (for NON EU only passport) in pdf format (maximum size, 3Mb).

You will be asked to choose a password: take note of it, because you will have to use it every time you access the portal!

Now, for the registration go HERE

2. You will receive an email with  your username  to be used to access the portal.

Fill out the SASSA Accommodation form - Housing request for incoming students invited by the Mobility Unit

3. Prepare a passport photo in jpg format, maximum 1 MB, with dimensions of 220x280 pixels: now LOGIN using username and password

4. In the top left corner select the current academic year (2023/2024), click on SASSA Accommodation form - Housing request for incoming students invited by the Mobility Unit and fill out the form.
It's not possible to choose which university residence to be assigned to.

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An accommodation offer will arrive from Sassa by email indicating the assigned residence, the type of room and the period of availability of the place (which may not always coincide with the period requested: assignments refer to the academic calendar for the current year).
The accommodation offers sent by SASSA Service will report standard dates of start / end, which correspond to the duration of the semesters. Students cn ask for customised start / end dates if need to stay differs considerably from standard dates. Students may have to arrange an alternative accommodation if they arrive earlier than their place is available.
In the email you will find instructions how to accept (or refuse) the offer and all the info about deposit payment.

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A deposit must be payed to accept the place. Without the payment the place will be delete.

If the transaction is refused by your bank, we suggest you to activate an online prepaid cards with SEPA IBAN

HOW TO PAY:
-Go to your Sportello Studente and log in with the username and the password you got;
-Choose "PAYMENTS - Link to Payments" ("PagoPA" in the Italian version).

ATTENTION: If you want to proceed with the online payment, after clicking on "Pay": the payment must be done within 50 minutes.

HERE you can find the tutorial n.1 with the instructions.

After 50 minutes it will no longer be possible to make the online payment from ESU website, therefore the instructions described HERE in the tutorial n.2 must be followed.

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Find the general regulations for ESU Residences - A.Y. 2023/24, HERE BEING UPDATED

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At your arrival you can go directly your assigned Residence: all the receptions are open 7 days a week and 24 hours a day, apart from the Galilei Residence, which has the Reception in nearby Ceccarelli residence.

In your room you will find: blankets and mattress cover. Sheets and pillow are not provided.

All Residences have kitchen rooms, communal or private, equipped with hobs, sinks, refrigerators, cupboards, etc. You must provide your own utensils (pots, plates, cutlery...), detergents and cleaning materials.

- WIFI:

Wifi  is available in all common areas and in the rooms.

Wifi is managed by Fastweb, not by ESU, and has nothing to do with the connections provided by the University of Padua: to access it ask the residence staff.

During the first connection  you have to register on the provider's home page using your mobile phone number. If you are unable to register with your non-Italian mobile phone number, contact the residence manager.

- RENTS:

Problems relating to accommodation and monthly payments: contact your Residence Manager by ticket.

Payments:

Rent must be paid by the 5th of the month in the same way as described HERE  

Come to SASSA Service office:

After the arrival in the allocated Residence NON-EU students should come to the SASSA Service (by appointment ONLY).
ATTENTION! Remember to bring with you valid passport with VISA and STAMP.

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In case of renouncement of accommodation before arrival in Padua, the deposit will be returned only for serious and documented reasons notified at least 15 days in advance by email to sassa@esu.pd.it .

Renunciation of accommodation after arrival in Padua must be comunicated by email to sassa@esu.pd.it with at least 30 days notice and involves the payment of the month's notice + the loss of the deposit. The deposit can only be returned in the case of serious and documentated reasons.

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If you have an italian/EU bank account, you must enter your Bank Details in your Sportello Studente > Bank Details - Update your Iban

ATTENTION!
If you have a non-European Bank Account, please contact Sassa Service with a ticket at least one month before check-out.

The deposit will only be released after regular check-out of the room, which consists of leaving it in the same condition as it was delivered, i.e. free of all personal belongings, thoroughly cleaned and without any damage.

The deposit will be returned by bank transfer, less bank charges, within 60 days of the end of the allocation period.

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